Providing innovative solutions to those experiencing housing instability
Housing Services
Are you experiencing homelessness or housing instability? Contact our Housing Services team at 319.366.7999 or 833.739.0065.
1. Leave a detailed message with good contact information. We are experiencing a high volume of calls, and they will be returned in the order they were received.
2. If you do not have a voicemail set up on your phone or your voicemail may be full, please send an email to coordinatedentry2@gmail.com.
To reduce your wait time on the phone, you can enter your contact information into our online portal by clicking this link: https://www.iowahousinghelp.com/
On any given day, there are 2,749 people who are homeless in Iowa as reported by the U.S. Department of Housing and Urban Development (HUD). Locally, Waypoint is a leader in helping end homelessness through multiple best practice, cutting-edge services including:
- Coordinated Entry: Serving as the area’s central point of contact for all households experiencing a housing crisis or seeking emergency shelter in Linn, Benton, and Jones counties. Those in need are connected to the most appropriate housing intervention in the community, preventing duplication of services. Over 20 local agencies are supported by Waypoint through this collaborative approach.
- Homeless Diversion/Eviction Prevention: Empowering individuals facing imminent homelessness to identify safe and appropriate housing options and assist them in avoiding shelter and returning immediately to housing. Provides case management and community resource navigation for individuals at risk of housing instability.
- Rapid Re-Housing: Supports households experiencing homelessness with housing search and placement. Offers advocacy with area landlords and ongoing case management to support stabilization and if available short-term financial assistance for rent and/or security deposit.
- Tenant Academy: Provides monthly education courses to teach tenant rights and responsibilities when entering into a lease agreement. Teaches tenants effective communication skills with landlords.
read our Housing services brochure
Leading local efforts to address homelessness and housing instability
Waypoint is a unique, crucial participant in the community's network of homeless service providers, serving many roles including, but not limited to:
- Offering the most extensive Rapid Re-Housing Program locally
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Leading the area's only Coordinated Entry, simplifying access to services and resources for households facing housing crises
How you can help end homelessness and housing instability
Join Waypoint in taking a stand to end homelessness by getting involved through the following ways:
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Host a Donation Drive: collect non-perishable food items, personal hygiene products, and new household items for Waypoint clients
- Volunteer: play an important role in connecting homeless and nearly homeless individuals with tailored services through a variety of opportunities in the Housing Services Programs
- Donate: make a gift to Housing Services to empower individuals and families facing housing instability